RETURNS & EXCHANGES
We want you to be completely happy with your Indeeyo shopping experience. If for any reason you’re not satisfied with your purchase, you can return it by following our easy return process.
· Returns must be postmarked within 30 days from the date of purchase.
· Merchandise must be in original condition. Merchandise can not be worn, altered, or washed.
· Merchandise must have all original tags attached.
· Footwear must include the original shoe box in its original condition.
· Shipping and handling charges are not refundable.
· Activewear & Yoga items may only be exchanged or returned for store credit.
· Final Sale items may not be returned or exchanged.
Easy Return Process
Step 1: Fill out the return form on the back of your packing slip that was included in your order.
If you do not have the return form, you can go to My Account, select the order, and print the invoice. Circle the items you would like to return and note the quantity.
Step 2: Securely pack the items you would like to return along with the completed return form.
Step 3: Ship your package via UPS or the US Postal Service. We recommend that you
send your items with a tracking number or delivery confirmation.
Please send all returns to the following address:
Indeeyo Returns Department
1325 Howard Ave #234
Burlingame, CA 94010
Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that it may take additional days for your credit card company to post the credit to your account.
Indeeyo has a limited stock on many of our items as some are unique, one-of-a-kinds. To get your exchange as quickly as possible, please call our Customer Care team at 1-877-217-8856. We'll place a new order immediately, charge your card for your new item, and waive the shipping charges. This will help ensure that the new item you want is in stock. Then, all you need to do is return your original item for a full refund by following our easy return process.